Frequently Asked Questions

There are several ways to begin the Admissions process, including:

• Text MNTC to 900-900 to receive an application on your mobile device
• Online: Submit an online inquiry: https://www.mntc.org/client-inquiry/
  Call the Admissions Department at 612-FREEDOM (612.373.3366) and dial 1 for Admissions. An Admissions specialist will gather key information, and schedule a chemical health assessment, if needed.
• If a chemical health assessment has already been completed, it may be faxed to our Admissions team at 612.823.4913.
• Fax: Referrals or Applications may be faxed to our Admissions team at 612.823.4913
• Mail: Referrals or Applications may be mailed to MnTC at 740 E. 24th Street, Minneapolis, MN 55404
• In-Person: You may walk into our centers to gather information and begin the Admission process. In Minneapolis our Admissions lobby is located at 3231 1st Avenue S, Minneapolis, MN 55408.
  • Lobby Hours are M-F from 8am-4:30pm.
  • Our Rochester, Duluth, and Brainerd campuses also accept In-Person applications.

Incarcerated persons: Those in jail or prison may complete an In-Custody Application by asking for one from the Corrections Liaison, Admissions Department, or Jail Programmer.

The Admission process typically ranges from within 24 hours up to 2 weeks depending on details of the specific case, bed availability, and the time it takes to verify insurance or other documents. In processing each potential admission we consider:

• Willingness to participate in the program/interest in making significant life changes
• Mental health status/mental health medications
• Medical conditions/prescribed medications
• Legal status, past and present
• Existence of outstanding warrants
• Funding eligibility
• Level of care required
• Location or residency

Note: for incarcerated persons, the Admission process is dependent upon additional factors, such as scheduled release date, and may take longer based on prioritization and volume of applications received.

During the Admissions process we will review each client’s specific situation; however, the following information provides some general guidelines.

• If you have insurance coverage, most insurance providers will pay for at least a portion of residential treatment and mental health treatment services
• Some clients are eligible for State or County funding for our long-term recovery and residential treatment programs
• For our long-term recovery program, our Admissions team can provide more information based upon the specifics of your situation. Financial assistance may be available based on your specific needs.
• Cost for mental health services varies by per provider.

• Clients in MnTC programs range in age from 14-70+ years old.
• Telehealth and Outpatient programs accept Males and Females aged 18+
• Residential programs – Females (Minneapolis, Rochester, and Brainerd)
  • Short-term treatment: accepts females age 18+
  • Long-term recovery program: accepts females age 18+
  • Transitional housing: accepts females 18+
• Residential programs – Males (all campuses)
  • Short-term treatment: accepts males age 18+
  • Long-term recovery program: accepts males 18+
  • Transitional housing: accepts males 18+
• Lakeside Academy accepts only males, age 14-17 years old
  Click here for more information about Lakeside Academy https://www.mntc.org/teen- treatment/

• Licensed treatment (245G): We accept most insurance in our licensed treatment programs, whether telehealth, outpatient, or residential
• Mental health services: We accept most insurance for co-occurring mental health services.
• Our Long Term Recovery Program is not covered by any insurance.
• Admissions will ask for your insurance information and screen for benefits.
• County funding: some clients qualify for county funding, depending upon location and specific circumstances. Our Admissions team can provide more information on a case-by-case basis.
• Clients will be billed for the amount insurance does not cover.
• Veterans: May qualify for funding, if referred through the VA. however, they cannot use Tricare to pay for MnTC programs or services. Please ask an Admissions specialist for more information.
• Clients cannot use Medicare or Medical Assistance to pay for treatment; however, if clients do not have a supplemental insurance and are under the county income guidelines, they may qualify for county funding. Our Admissions specialists will help you through this process.
• If a client has an eligible supplemental insurance, they may use this to pay for treatment.

Call our Admissions Department to start your process. If you are a Minnesota resident, an Admissions representative will screen, and assist in securing appropriate funding if you qualify for county funding.

Typically, clients seek assistance from family, friends, their community or church for support.

Residential clients are allowed to enter MnTC programs with court dates pending. We do take into consideration the severity and nature of any crimes to determine program eligibility. Some applicants may not be appropriate for our program and will be denied admission.

• This is determined on a case-by-case basis. In some situations, clients may enroll in our Licensed Treatment Program (typical stay is an average of 45 days) and pay the full program costs out-of-pocket, then go back to their home state to complete their sentencing.
• At times a Court will allow an individual to come to MnTC to complete the Long Term Recovery Program as a condition of their sentencing; in this situation clients must pay the program costs out-of-pocket due to their out of state residency.

• This is determined on a case-by-case basis. We do take into consideration the severity and nature of any crime to determine program eligibility.
• The county of the campus oversees probation cases. It is very rare that the state of MN will allow felony level probation to transfer — meaning, they would deny the person entry to MnTC.
• In some cases, persons desiring admission to MnTC are granted permission to travel. We would consider admission in this situation, but the client would be expected to pay all program costs out-of-pocket.

Typically, we schedule individuals based on the next available open bed at their desired location; we may refer to another MnTC campus to advance the Intake date.

Call 612-Freedom and follow the prompts, or email brooke.bahr@mntc.org.

• Clothing: MnTC accepts new and lightly used clothing donations depending on current needs. We ask that Men’s and Women’s clothing be separated for easy distribution to our various centers. To schedule a donation, please call 612-FREEDOM and follow prompts, or send an email to the appropriate party. To donate clothes, contact lara.rauch@mntc.org for men’s clothes, and michelle.magnan@mntc.org for women’s clothing donations.
• Vehicles: Our Cars For Recovery program accepts cars, trucks, motorcycles, boats, and a range of other motorized vehicles. Depending on the status of the donated vehicle it will be used to: provide transportation for an MnTC employee; provide a vehicle to a program graduate; or sold with the funds going directly toward support of client needs. If you are interested in donating a vehicle, please contact Bruce Studer at 612.238.6162 or bruce.studer@mntc.org. You can also find more information on our vehicle donation page.
• Household items: We accept new and lightly used household items such as dishes, cookware, small electronics, and lamps based on current need. To arrange for a donation, please call 612-FREEDOM and follow the prompts, or contact brooke.bahr@mntc.org.
• Furniture: We accept certain types of furniture in good to excellent condition based on current need. To arrange for a donation, please call 612-FREEDOM and follow the prompts, contact mitch.martinez@mntc.org.

Yes, clients may work on High School credits and/or earn a GED while in the program as long as this occurs outside of programming hours.

No, while in our residential treatment and recovery programs, clients are not able to be employed, to seek employment, or to attend school. This is time to focus on overcoming substance use addiction and other life-controlling issues.  The exception is in the latter part of our long-term recovery program where transition planning takes place, and clients are preparing to return to the community.

No, our campuses are completely tobacco-free. We do provide smoking cessation support and allow eligible clients to use a nicotine patch and lozenges for a period of time. For most clients, not being able to smoke is far easier than what they’d expected.

Please ask program staff for daily schedules, as they vary by site and by program.

No, MnTC is not a lock-down facility.

• Clients need to pay for personal hygiene and personal need items; in addition, clients may go on coffee walks, order in food on weekends, and attend certain events for which they will need money.
• The amount you decide to bring with you is a personal or family decision.
• Some MnTC clients qualify for general assistance from the state of Minnesota and will receive $121 a month from the state while enrolled in the program.

Yes, we provide work-out space and state of the art gym equipment at every location.

• If staff members are available, MnTC may provide transports within a 5-mile radius.
• For clients who do not have family support, or if the court requires a MnTC staff member to accompany a client to court, then we will arrange for transportation.

Please see Pass Policy documents below:

Pass Policy for Licensed Treatment
Pass Policy for Long-Term Recovery

• While in the licensed treatment program, your Client Care manager will update the Child Protection Agency of progress, per court order.
• For clients in our Long Term Recovery Program, a staff member can provide verification of client enrollment to a child protection agency, with written request of the client.

Clients in our Long Term Recovery Program have access to a legal liaison on a pro-bono basis to address common legal issues. This provides an opportunity to work towards resolving your legal issues while focusing on your sobriety.

Yes, however appointments may only take place on Saturdays and be within 5 miles of the client’s respective building. For more information on appointments, please see our Appointment Policy below:

Appointment Policy

Yes, clients may go to the dentist while in the program. For more information on appointments, please see our Appointment Policy below:

Appointment Policy